We're here to answer all your questions
Do you have a question about our high chair cushions, our baby products, or our manufacturing in Occitanie? Find all the answers here.
Highchair cushions
Why use a high chair cushion?
The high chair cushion provides comfort for the child and helps keep them securely seated in their high chair. This is especially important for wooden and older high chairs.
At what age can a high chair cushion be used?
Highchair cushions are recommended as soon as the child starts sitting in their highchair, which is usually around 5 months of age—the same age when they begin eating solid foods.
Does the high chair cushion allow the safety harness on my high chair to pass through?
Yes, all of our high chair cushions are designed to accommodate the safety harness of your child’s high chair. The armrests are sewn only to the seat and not to the backrest, ensuring your child is securely fastened during mealtime.
Which cushion goes with which high chair?
Our Tripp Trapp high chair cushions are designed to fit the Tripp Trapp model from Stokke. They are not compatible with any other high chair model.
Our universal high chair cushion designs fit most wooden high chairs on the market (vintage wooden high chairs or high chairs from the Combelle brand are perfect for this cushion model).
Finally, our Ikea high chair cushion models fit perfectly on the Scandinavian giant’s Antilop high chair but can also be used on other high chairs, even the narrowest ones. This is because the insert is inflatable and made from a single piece, allowing it to adapt to different high chair backs.
How do I wash the cushion?
All of our high chair cushions are waterproof; they can be easily wiped clean with a sponge and are also machine washable at 30°C. Only our Vichy models are made of standard cotton and are therefore not waterproof. They are machine washable only.
Manufacturing and Safety
Where are our products manufactured?
All of our products are made in France, specifically in a social reintegration workshop located in Occitanie. We have chosen to adopt a production process that is artisanal, socially responsible, and sustainable.
Are the fabrics safe for babies?
We use fabrics from French brands that are Oeko-Tex 100 certified. They are all guaranteed to be free of substances harmful to humans and the environment.
Orders and Shipping
Are bulk orders possible?
You can take advantage of promotional offers on all bulk orders (more than 4 orders placed at the same time).
Whether your company has a works council or not, you can still take advantage of works council rates and consolidated shipping.
Opportunity to exhibit and showcase products in the Occitanie region.
To do so, simply submit a request using the contact form.
How long will it take for my order to be processed?
All your orders are shipped within 48 hours via Colissimo with tracking.
We will provide you with the tracking number as soon as the package is handed over to the postal service so that you can track its progress.
Can I pick up my order in person?
This is only available to residents of Toulouse!
You can pick up your order in person in Toulouse and the surrounding areas: Labège, Ramonville, St Orens, Montgiscard, and Villefranche-de-Lauragais. To do so, simply contact me via email using the contact form. Payment will be due upon pickup.
We also offer delivery to your workplace (Toulouse and the surrounding area).
Can orders be customized?
Would you like to have your child’s first name printed on a bib? All you have to do is select the option on the product page. When you’re ready to check out, there’s a field where you can enter details about your order—such as your child’s first name, for example.
In this section, please also include the text you would like to have printed if you would like a personalized sleeve.
Where can you find our products?
- On the PourdeBon website, which connects French producers and artisans with consumers looking for the best local products.
- On the Etsy creator platform: https://www.etsy.com/fr/shop/timouny
- And finally, on the Greenweez platform